These Terms and Conditions govern your use of the ph24 platform, including all games, account services, promotions, payment processing, and any other service made available through ph24. Please read this document carefully before registering or using any part of the ph24 platform.
In these Terms and Conditions, the following definitions shall apply unless the context requires otherwise:
By accessing the ph24 Platform, completing the registration process, making a deposit, or using any Service provided by ph24, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions in their entirety, including any supplemental rules, game-specific terms, bonus terms, and the ph24 Privacy Policy, which are incorporated herein by reference.
If you do not agree to any part of these Terms and Conditions, you must immediately cease all use of the ph24 Platform and must not attempt to register an Account.
Important: These Terms and Conditions constitute a legally binding agreement between you and ph24. Your continued use of the ph24 Platform after any amendments to these Terms constitutes acceptance of the revised Terms. ph24 recommends that you review this document periodically.
Access to and use of ph24 is strictly limited to individuals who are at least 21 years of age, as required under Philippine law and PAGCOR regulations. By registering an Account on ph24, you represent and warrant that you are 21 years of age or older.
ph24 enforces this age restriction through identity verification (KYC — Know Your Customer) procedures. Any Account found to belong to an individual under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and any winnings accumulated during underage use will be forfeited. ph24 reserves the right to report confirmed cases of underage gambling to appropriate authorities.
The ph24 Platform is operated for and primarily directed at players located in the Philippines. You are solely responsible for ensuring that your access to and use of ph24 complies with all laws applicable in your jurisdiction. ph24 does not accept registrations from individuals located in Prohibited Jurisdictions.
Each individual person may hold only one registered Account on ph24. The operation of multiple accounts by the same individual — whether under the same or different names, device identifiers, or payment methods — is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of balances.
To access the full range of ph24 Services, you must create a registered Account. During registration, you agree to provide accurate, complete, and up-to-date information. ph24 reserves the right to request supporting documentation to verify the accuracy of the information provided, including a valid Philippine government-issued identification document (e.g., PhilSys National ID, UMID, Driver's License, or Passport).
You are solely responsible for maintaining the confidentiality of your ph24 login credentials, including your username, password, and any two-factor authentication codes. You agree to notify ph24 immediately upon becoming aware of any unauthorized access to or use of your Account. ph24 shall not be liable for any loss or damage arising from your failure to maintain the security of your Account credentials.
ph24 may require identity verification at any time, including prior to processing withdrawal requests. KYC verification requires the submission of a valid government-issued photo ID and may include proof of address and/or proof of payment method ownership. Failure to complete KYC verification within the specified timeframe may result in temporary restriction of account withdrawal privileges.
ph24 treats all personal information submitted during KYC in accordance with the ph24 Privacy Policy and applicable Philippine data protection regulations. Your documents are used solely for identity verification purposes.
ph24 accepts deposits via the following Philippine payment methods: GCash, Maya (PayMaya), BPI, BDO, Metrobank, 7-Eleven, USDT, and Coins.ph. The minimum deposit amount is ₱100 (Philippine Pesos). Deposits made through electronic wallets such as GCash and Maya are typically credited to your ph24 Balance immediately upon confirmation of payment. ph24 does not charge deposit processing fees, but your payment provider may apply its own charges.
Withdrawal requests may only be submitted to a payment method that is registered under the same name as the ph24 Account. ph24 processes withdrawal requests to GCash and Maya within approximately five (5) minutes for fully verified accounts during normal operating conditions. Bank transfer withdrawals may take longer depending on your financial institution's clearing timelines.
ph24 reserves the right to conduct additional verification checks prior to approving any withdrawal request. Withdrawal requests that cannot be verified or that raise compliance concerns may be suspended pending further review. The minimum withdrawal amount is ₱200. ph24 reserves the right to modify minimum and maximum transaction limits at any time.
All transactions on ph24 are conducted in Philippine Pesos (PHP / ₱) unless otherwise specified for cryptocurrency payment methods. ph24 does not guarantee exchange rates for cryptocurrency deposits and is not liable for fluctuations in cryptocurrency value between deposit and conversion.
ph24 actively monitors transactions for signs of fraud, money laundering, and other financial crimes. Any Account suspected of fraudulent activity will be immediately suspended and referred to relevant Philippine authorities. ph24 complies with applicable Anti-Money Laundering (AML) requirements under Philippine law.
ph24 offers various bonus promotions to registered players, including welcome deposit bonuses, reload bonuses, cashback offers, and tournament prize pools. Eligibility for specific promotions may be subject to conditions including minimum deposit amounts, account verification status, and geographic location.
All Bonus Credits granted by ph24 are subject to wagering requirements, which must be satisfied before Bonus Credits or winnings derived from Bonus Credits may be converted to withdrawable Balance. The applicable wagering requirement multiplier, eligible games, time limits, and any other relevant terms for each promotion are disclosed on the ph24 promotions page and at the point of bonus activation.
ph24 operates a zero-tolerance policy toward bonus abuse. Actions including but not limited to: opening multiple accounts to claim bonuses multiple times, using third-party software or bots to complete wagering requirements, exploiting game mechanics to generate low-risk bonus turnover, or any other activity ph24 reasonably deems to constitute bonus abuse, will result in the forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.
ph24 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. In the event a promotion is modified after a player has already opted in, the terms in effect at the time of opt-in will apply to that player's participation, subject to applicable law.
All ph24 casino games that use Random Number Generator (RNG) technology are certified by independent third-party testing laboratories. Game outcomes are determined solely by certified RNG systems and are not influenced by ph24 staff, player history, account status, or any external factor. Published Return-to-Player (RTP) percentages are theoretical long-term averages and do not guarantee specific outcomes for individual sessions.
ph24 live dealer games are operated by licensed game studio providers and are broadcast in real time from professionally managed studios. Live dealer game outcomes are determined by physical game equipment (cards, roulette wheels, dice) operated by trained dealers. ph24 is not responsible for interruptions to live dealer games caused by provider-side technical failures.
ph24 sports betting markets are offered on a best-efforts basis. ph24 reserves the right to void or suspend any bet that is placed on an event affected by data errors, odds publication errors, suspicious betting patterns, or event cancellation. Settlement of sports bets will be based on official results from recognized governing bodies for the applicable sport or competition.
In the event of a technical malfunction affecting game outcomes on ph24, ph24 reserves the right to declare affected rounds void and refund any stakes placed during the affected period. Winnings generated during a proven malfunction period are not valid and will not be honored.
ph24 is committed to promoting responsible gaming practices among all players on its platform. ph24 provides the following tools to help players manage their gaming activity:
To activate any responsible gaming tool on your ph24 Account, navigate to Account Settings and select the Responsible Gaming section. For more information, visit the ph24 Responsible Gaming page. PAGCOR also provides resources for players experiencing gambling-related difficulties through its official responsible gaming programs.
21+ Restriction: ph24 strictly prohibits access to its Platform by individuals under 21 years of age. If you believe a minor may have accessed ph24, contact ph24 support immediately. Parental controls and device-level content filtering are recommended for households with individuals under 21.
The following activities are strictly prohibited on the ph24 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance and pending withdrawals, and referral to law enforcement authorities where applicable:
All content on the ph24 Platform — including but not limited to the ph24 brand name and logo, website design, interface layout, game graphics, text, data, software, promotional materials, and any other proprietary material — is owned by or licensed to ph24 and is protected under applicable intellectual property laws in the Philippines and internationally.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the ph24 Platform for personal, non-commercial gaming purposes. This license does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any ph24 content without prior written authorization from ph24.
To the maximum extent permitted by applicable Philippine law, ph24 shall not be liable to any player for any indirect, incidental, consequential, exemplary, or punitive damages arising out of or in connection with your use of the ph24 Platform, including but not limited to loss of winnings, loss of data, or loss of gaming opportunity arising from:
ph24's total liability to any player in connection with any single claim shall not exceed the amount of real-money Balance standing in the player's ph24 Account at the time the claim arises.
Nothing in these Terms and Conditions limits ph24's liability for death or personal injury caused by ph24's negligence, fraud, or any liability that cannot be excluded by applicable law.
ph24 collects, processes, and stores personal data in accordance with the ph24 Privacy Policy and applicable Philippine data protection regulations including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering an Account on ph24, you acknowledge that you have read and understood the ph24 Privacy Policy.
ph24 will not sell or rent your personal data to third parties for marketing purposes without your explicit consent. ph24 may share anonymized or aggregated data with its game providers and payment partners for the purposes of delivering Services and meeting regulatory obligations.
For full details on how ph24 collects, uses, and protects your personal information, please review the ph24 Privacy Policy.
ph24 reserves the right to suspend or permanently terminate any Account at any time without prior notice if ph24 reasonably believes that the Account holder has breached these Terms and Conditions, engaged in prohibited conduct, provided false registration information, or poses a risk to the integrity of the ph24 Platform or to other players.
In the event of a suspension or termination for breach, ph24 reserves the right to withhold any Balance pending investigation. If the breach is confirmed, all Bonus Credits and winnings generated through prohibited activity will be forfeited. Real-money deposits may be returned at ph24's discretion following investigation, subject to applicable regulatory and AML requirements.
You may request to close your ph24 Account at any time by contacting ph24 customer support. Prior to closure, ph24 will process any eligible withdrawal of your remaining real-money Balance to your registered payment method, subject to applicable verification requirements.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or relating to these Terms, or any breach thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Prior to initiating formal legal proceedings, players are encouraged to attempt resolution through ph24's internal dispute resolution process by contacting ph24 customer support. ph24 will endeavor to respond to and resolve player complaints within a reasonable timeframe.
ph24 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, ph24 will provide notice to registered players via the Platform, by email to the registered address on file, or by updating the "Last Updated" date at the top of this document.
Your continued use of the ph24 Platform following the publication of amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you should cease using ph24 and may request closure of your Account in accordance with Clause 13.2 above.
If you have any questions about these Terms and Conditions, or if you wish to raise a complaint or request information regarding your ph24 Account, please contact the ph24 support team:
ph24 aims to respond to all written enquiries within 24 hours. For urgent account security matters, live chat is the recommended contact channel for the fastest response from our Filipino support team.
For responsible gaming support, self-exclusion requests, or gambling harm resources, visit the ph24 Responsible Gaming page or contact our support team directly. Help is available 24/7.
// KEY COMMITMENTS
These Terms aren't just legal boilerplate — they reflect ph24's real commitments to every Filipino player who uses the platform.
ph24 maintains strict separation between player funds and operational funds. Your ph24 Balance is your money — protected by internal controls and processed through regulated Philippine payment channels.
Every RNG game on ph24 is certified by independent testing labs. Live dealer games are operated from audited studios. The Terms guarantee that game outcomes on ph24 cannot be manipulated by the operator or any party.
ph24 enforces 21+ age restrictions through documented KYC procedures. This protects the wider Philippine gaming community and ensures that ph24 complies with PAGCOR regulatory requirements at all times.
The Terms formally guarantee access to deposit limits, session limits, cooling-off periods, and self-exclusion for all ph24 registered players. These are rights, not optional extras — enshrined in your ph24 account.
ph24 is required under these Terms to disclose all wagering requirements, eligible games, and time limits for every bonus before activation. No hidden conditions — what you see when you claim a ph24 bonus is what applies.
ph24 operates in compliance with the Philippine Data Privacy Act of 2012. Your personal information submitted to ph24 — including KYC documents — is used solely for identity verification and regulatory compliance purposes.
// READY TO PLAY?
Live dealer Baccarat, 500+ slots, PBA and UFC sports betting, and Filipino arcade games. Register on ph24 today with a ₱100 GCash deposit and experience what it's built for.
⚠ 21+ ONLY | PAGCOR REGULATED | PLAY RESPONSIBLY